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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Flordelis Liz

October 10, 2026

5  out of  5
rating by Flordelis Liz
"I had a great experience with the customer service provided by Tianny over the phone. She was very kind, professional, patient, and helpful throughout the entire process. She took the time to answer questions and made sure everything was explained clearly."
We responded:
"Thank you so much for your kind review, Flordelis!  If you need insurance assistance, we are just an email or call away! - Guillermo Chavez-Angeles, your State Farm Agent   "
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ana aquino

October 9, 2026

5  out of  5
rating by ana aquino
"Worked with Tianny on the phone and she was very understanding and answered multiple questions I had"
We responded:
"ana, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Alejandro Gutierrez

October 8, 2026

5  out of  5
rating by Alejandro Gutierrez
"Carlos at State Farm was an absolute pleasure to work with! He was very knowledgeable and had a great attitude."
We responded:
"Alejandro, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Niles insurance team is always here and happy to help. "
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Alejandra Ramos

October 8, 2026

5  out of  5
rating by Alejandra Ramos
"Great customers service by Carlos"
We responded:
"Hi Alejandra, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Guillermo Chavez-Angeles’s team.  Please reach out to us if any questions come up!  - Guillermo Chavez-Angeles’s Insurance Team "
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Rawan

October 8, 2026

5  out of  5
rating by Rawan
"I spoke with Carlos this morning, He was very pleasant and helpful."
We responded:
"Hi Rawan, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Guillermo Chavez-Angeles, Your State Farm Agent "
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Fee

October 8, 2026

5  out of  5
rating by Fee
"thanks tianny for being patient with me and helped me understand. insurance can be confusing but she took the time to explain everything to me and made the process easier than expected"
We responded:
"Fee, thank you for the fantastic review! We’re always here to support you with your insurance needs in Niles. "
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Sevde ÖZTÜRK

October 7, 2026

5  out of  5
rating by Sevde ÖZTÜRK
"Staff I was working with, Carlos, he was informative and helpful. He was also friendly and respectful I had a great time."
We responded:
"Thank you so much for the 5 stars, Sevde! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Delia Flores

October 6, 2026

5  out of  5
rating by Delia Flores
"Gracias Tianny por tu bella atenciones y tu amabilidad
10/10"
We responded:
"Thank you so much for the 5 stars, Delia! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Amira Fitzpatrick

October 2, 2026

5  out of  5
rating by Amira Fitzpatrick
"Tianny is a superstar!! She is professional, helpful, and great to work with."
We responded:
"Amira, thank you for the fantastic review! We’re always here to support you with your insurance needs in Niles. "
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Tania Langumas

October 2, 2026

5  out of  5
rating by Tania Langumas
"¡Excelente servicio al cliente! Tianny fue muy amable, atenta y profesional. Me explicó todo con claridad y respondió mis preguntas con paciencia. Gracias por tu ayuda y por hacerme sentir tan bien atendida . ¡La recomiendo! ⭐⭐⭐⭐⭐"
We responded:
"Thanks so much for the fantastic rating, Tania! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Paulina

August 17, 2026

1  out of  5
rating by Paulina
"The words state farm agent dealer i ever deal with, never answer phones , never!"
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Ply

June 25, 2026

5  out of  5
rating by Ply
"Piero was very helpful and respectful. He explained things very well and made sure he took care of me in a well manner. Great service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Guillermo Chavez-Angeles’s Team. "
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Sam Smith

June 25, 2026

5  out of  5
rating by Sam Smith
"Piero was a very helpful representative and made my time there so much easier than it should’ve been ! Great service all around as well"
We responded:
"Thank you for the amazing review, Sam! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kathy Carbajal

June 25, 2026

5  out of  5
rating by Kathy Carbajal
"I had a great experience working with Piero, he listened carefully and was very professional. I would definitely recommend him if you are looking for someone who is trustworthy, helpful and dedicated."
We responded:
"Thank you for your kind review of State Farm Agent Guillermo Chavez-Angeles’s Team. We appreciate it!"
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Paulina

June 25, 2026

5  out of  5
rating by Paulina
"Piero was very helpful and had a very good attitude and helped me with what I needed."
We responded:
"Thanks so much for the fantastic rating, Paulina! We are so glad you had a positive experience with us here on State Farm Agent Guillermo Chavez-Angeles’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Damariz Saucedo

April 1, 2026

5  out of  5
rating by Damariz Saucedo
"Guillermo was very responsive, he what he was talking about and was super nice"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Guillermo Chavez-Angeles’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Niles ."
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Mustapha ouahidi

March 3, 2026

5  out of  5
rating by Mustapha ouahidi
"todo fenomenal"
We responded:
"Mustapha, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Hisham

February 27, 2026

5  out of  5
rating by Hisham
"Steve Reina is great with car insurance—knowledgeable, clear, and trustworthy. He made the process easy and helped me get the best car and house insurance. Highly recommend!"
We responded:
"Hisham, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Guillermo Chavez-Angeles’s Team—we are always here to help!"
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Diego Silvestri

February 19, 2026

5  out of  5
rating by Diego Silvestri
"Es muy amable y profesional es su trabajo"
We responded:
"Diego, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Guillermo Chavez-Angeles’s Team—we are always here to help!"
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Nahum Morales

February 18, 2026

5  out of  5
rating by Nahum Morales
"Excelente servicio buena atención y su ayuda eficaz y rápido"
We responded:
"Wow, thank you for the 5-star review, Nahum! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Richard S

January 30, 2026

5  out of  5
rating by Richard S
"Looking for a better rate Steve Reina is your guy! A Friend of a friend recommended me to Steve Reina and he went above and beyond to help me out. Very honest and helpful guy! I switched over the very same day after talking to him, I highly recommend him!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Niles to know that you had such a wonderful experience with us here on State Farm Agent Guillermo Chavez-Angeles’s Team. Thank you so much for the 5-stars, Richard! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Guillermo Chavez-Angeles’s Team anytime. "
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Leo Reina

January 29, 2026

5  out of  5
rating by Leo Reina
"I had an excellent experience with State Farm, thanks to the outstanding service provided by Steve. Steve was professional, knowledgeable, and extremely responsive throughout the entire process. He took the time to clearly explain my coverage options, answered all of my questions thoroughly, and made sure I felt confident in my car insurance decisions. His attention to detail and genuine commitment to customer service truly set him apart. I highly recommend State Farm and specifically Steve to anyone looking for reliable coverage and a top-tier insurance experience."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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LUZ LEAL

January 29, 2026

5  out of  5
rating by LUZ LEAL
"Steve Reina es muy amable, devuelve las llamadas y aclara las preguntas y dudas, también trata de buscar el mejor Servicio a mejor precio."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jeff Abbas

January 5, 2026

1  out of  5
rating by Jeff Abbas
"I am writing to express my dissatisfaction with the services provided by the agency. My agent, who inherited my account from Susan Monaghan, has been unresponsive to my inquiries. Despite multiple attempts to contact him, he has not returned my calls or been available at the office. This lack of communication and professionalism is unacceptable. I have filed a complaint with the Better Business Bureau and the State Farm Corporate office. I strongly advise against using this agency due to the negative experience I have had."
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Alize Flores

December 19, 2025

5  out of  5
rating by Alize Flores
"Amazing service from Izaiah at State Farm! He set up my bank account in minutes and made everything quick and stress-free. Super helpful and efficient—couldn’t ask for better service."